STILL ME INC
Dear Health Care
Professionals and Providers,
The recent outbreak of the Covid-19 Virus has created multiple challenges for
all healthcare providers. During this time, we are fully aware you may have
patients needing continued or extended care but are unable to meet with you
face to face. We have taken all precautions to maintain service levels to you
and your patients. While some hospitals, clinics or therapy locations have been
forced to suspend treatments or cut back on patient care, we can continue
to assist you with extended care into the patient home.
Our company is currently working with our manufacturer of Lympha Press
pneumatic compression devices to ensure patient care can continue in the safety
and privacy of their home. If you have patients currently under your care or
have patients in need of extended care. We can extend your care by providing a
Lympha Press device for your patient in a timely yet protected manner. Simply
identify those patients and contact me. I can provide you with the information
necessary to get the approval process completed via insurance approval.
If you have already begun the process and awaiting the required 28 days of
conservative treatment to be completed. Please continue that process and
provide the final documentation. Some clinics are using Telehealth to
continue distance service and completing their final documentation. At this
time we are continuing to ship devices already approved and ordered.
We have initiated a multi-level process to deliver the patient’s pump to their
home without direct contact with a representative. We are fully setting up the
device at our distribution center where the patient simply unpacks, plug-in,
slide on the garments and hit the start button. We are also doing follow-up
calls, as we always do, to see how your patient is doing and answer any
questions. We also provide you with information on patient receipt and using
their Lympha Press device
The office will be closed but we will
still be answering the phones. Karen and/or Jessica will be answering
phones. Jessica and Natalie will be
working from home. Karen, Dan and Phyllis will be working at the office as of
now (This may change). Natalie can be reached directly on her cell at
985-507-8395 and Jessica at 225-241-0688. We are holding conference calls daily
to reevaluate the situation and make adjustments as quickly as possible.
We appreciate you and the work you are doing during this difficult
time and we understand the difficulty in patient care this is creating for you.
We are here to help you in any way.
Your patients care
is our top priority!
The Still Me
WE ARE DEDICATED TO PROVIDING COMPRESSION